Fitznells Manor Surgery

Fitznells Manor Surgery 2015-07-01 Person 5 5 0

Eric Sonahee saw the nurse Sue Kolenda and the care was amazing. She was very understanding and I would like to thanks her.

Fitznells Manor Surgery 2015-07-01 Person 5 5 0

Great care as always with Dr Hills

Fitznells Manor Surgery 2015-06-30 Person 4 5 0

This is a busy GP practice. It is nearly always possible to see a doctor (but not always your own GP) on the day you phone if your problem is urgent. Usually your phone call goes to a call room (which is I think at the Old Cottage Hospital). You may then be transferred to your own GP practice or given an appointment straight away. The phone system is not very user friendly and you may have to hang on for quite a while before your call is answered. Somtimes but not always, you will be told where you are in the queue. You may then in the first instance be phoned back by an assistant practitioner, who is not a doctor but is usually able to assess whether or not you do need to see a doctor on that day. The receptionists are mostly helpful but there have been several occasions when one particular receptionist's attitude has been rude and unhelpful.

Fitznells Manor Surgery 2015-06-03 Person 4 5 0

Seen fairly promptly and the care and the attention from the doctor extremely good. Couldn't be improved.

Fitznells Manor Surgery 2015-06-03 Person 4 5 0

Excellent service. Very good at listening to my concerns and he gave his time and very good explanation with a printed hand out to read further reassurance. Great service.